Thursday 18 July 2013

FAQs: Cloud or On-premise VoIP? ? Toshiba Telephone Systems

Quick FAQs about choosing the right communications approach for your business

Cloud-based or network-based services are familiar concepts to most of us.? Think TiVo? instead of a VCR or DVR? or sharing digital photos via Shutterfly or Facebook instead of on DVDs or glossy prints? or voice mail instead of an answering machine.

Why not apply the same concept, with all its benefits, to your business phone system?? With hosted voice over IP (VoIP) service from a trusted service provider, you can get advanced IP business communications as a pay-as-you-go service from a specialist.

How do cloud-based business communications work?

Instead of having an IP PBX on site at your business, the server ? the central intelligence of the phone system ? resides in a service provider?s secure data center.? All you have to buy or lease are the end-user devices, such as phones and attendant consoles, and the network gear to connect those devices to the provider?s IP network.

What advantages does cloud-based telephony offer over an on-site PBX?

There are several advantages that make cloud business communications particularly attractive for SMBs:

Little or no upfront capital expense.? Instead of upfront capital acquisition for the communications server, you simply pay a monthly service fee based on the number of seats and the calling plan ? for up to 500 users in one or more locations.

Fewer communications-related costs.? No annual maintenance contracts, software upgrades or other system maintenance.? No cost for the office space and energy to power and protect a PBX.? And you reduce network costs by running voice and data on the same LAN and outside connection (trunk) to the service provider.

Access to enterprise-class phone features.? We can?t speak for other vendors, but Toshiba?s cloud service offers advanced call processing, mobility, voice mail with unified messaging, unified communications, and the ability to use a PC or laptop as a phone.? You can present a big-business persona at a small-business price.

Better phone system performance.? With Toshiba?s cloud service, the core of your phone system is managed by IT specialists in a world-class data center that has power protection, redundancy and disaster recovery resources far beyond what any small business could provide.? Furthermore, you always benefit from the latest firmware, software and features.

Greater business agility.? With hosted service, you?re not locked into a long-term commitment to on-site equipment or a specific vendor.? Pay only for what you need today, and expand on demand.? It?s easy to open a new location or add seats to meet short-term or unexpected requirements.

Unless your organization is in the business of maintaining IT infrastructure, why not get advanced communications from a specialist?? To find out more, contact your Authorized Toshiba Dealer today.

For more about VIPedge:? http://www.telecom.toshiba.com/Products/VIPedge-Cloud-Based-Telephone-Solution/

To find an Authorized Toshiba Dealer: http://www.telecom.toshiba.com/Telephone_Systems_Support/dealer_locator.cfm

Source: http://blog.telecom.toshiba.com/2013/07/faqs-cloud-or-on-premise-voip/

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